TXU Energy: I was ripped off by TXU today, I was having pro...
GetHuman用户~pahenderson来自November 14, 2017的TXU Energy条客户评论
~pahenderson案的背景
GetHuman：~pahenderson-您能告诉我们其他TXU Energy个客户何时提起诉讼吗？
~pahenderson：Yes I can。在November 7上是middle of the night。
GetHuman：您是否接触到TXU Energy，如果可以，怎么做？
GetHuman：这些常见的TXU Energy客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~pahenderson 常见 TXU Energy 问题的列表）
~pahenderson：“ Meter Reading”是我尝试使用to call的原因。
~pahenderson对TXU Energy客户服务的评价
GetHuman：那么，您如何总结GetHuman的TXU Energy客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~pahenderson：I was ripped off by TXU today, I was having problems in Paying my bill and was asking for more time to make a payment due to sickness and no income, I talked to a 'Marcus' he lead me to believe If I made a deposit $*** payment he could give me more time to pay the balance of my bill. So I gave TXU the last of all my money in the bank that I had, once the payment was confirmed, this 'Marcus' person then told me he could not help me anymore and if I don't want my lights for go out I needed to pay another payment $*** quote "Marcus: We are not able to set another payment plan for you since the system will not allow us to create another one, please contact us at *-***-******* to set up a payment plan directly with a supervisor in case you need more time to pay. Then signed off. so now I have no money in my bank or any way to get any by legal means and I am about to be CUT OFF as well and All I did was request was more time to pay now I am out of money out of lighting and heat and out of
GetHuman：让我们量化一下您与TXU Energy联系的经验。在1到5的范围内，如何轻松解决TXU Energy问题？
~pahenderson：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~pahenderson：在沟通方面，我会给他们五分之三的four。
GetHuman：TXU Energy快速有效地解决问题的能力又如何呢？
~pahenderson：为此，我要说出五分之二的five。
GetHuman：最后-对其他TXU Energy客户有何建议？
~pahenderson：在一天中的早些时候或深夜给他们打电话。不要忘记TXU Energy可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~pahenderson在November 7, 2017发生的TXU Energy客户服务问题中得到了一些有用的反馈和措辞。