TD Ameritrade: I've been a customer for over * years, never ha...
GetHuman用户~P. Osgood来自November 15., 2017的TD Ameritrade条客户评论
~P. Osgood案的背景
GetHuman:~P. Osgood-您能告诉我们其他TD Ameritrade个客户何时提起诉讼吗?
~P. Osgood:Yes I can。在November 8.上是middle of the night。
GetHuman:您是否接触到TD Ameritrade,如果可以,怎么做?
GetHuman:这些常见的TD Ameritrade客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~P. Osgood 常见 TD Ameritrade 问题的列表)
~P. Osgood:“ Get financial advice”是我尝试使用to call的原因。
~P. Osgood对TD Ameritrade客户服务的评价
GetHuman:那么,您如何总结GetHuman的TD Ameritrade客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~P. Osgood:I've been a customer for over * years, never had any problems and always reconciled my accounts within ** days. This month, they "decided" to remove all of my banking products because of some as they called "recent activity". All of my direct deposits go to those accounts, I was not notified by a phone call, or a letter in the mail, they sent me an email. When I requested more details on why they were closing those accounts, because I still had incoming wire transfers into them, they couldn't give me a better answer than "a business decision". I've opened up another bank account with *th *rd.. told TD to get bent and I'm going on my merry way. If you want to wait business days for your funds to post, use TD Ameritrade, if you want late and innacurate information on your accounts, with several days delay in postings, use TDAmeritrade.. not for me anymore, the banking services team is great, but whomever is above them isn't
GetHuman:让我们量化一下您与TD Ameritrade联系的经验。在1到5的范围内,如何轻松解决TD Ameritrade问题?
~P. Osgood:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~P. Osgood:在沟通方面,我会给他们五分之三的four。
GetHuman:TD Ameritrade快速有效地解决问题的能力又如何呢?
~P. Osgood:为此,我要说出五分之二的five。
GetHuman:最后-对其他TD Ameritrade客户有何建议?
~P. Osgood:在一天中的早些时候或深夜给他们打电话。不要忘记TD Ameritrade可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~P. Osgood在November 8., 2017发生的TD Ameritrade客户服务问题中得到了一些有用的反馈和措辞。