T-Mobile: Not helpful at all. They were not willing to lo...
GetHuman用户~olderuser来自November 17., 2017的T-Mobile条客户评论
~olderuser案的背景
GetHuman:~olderuser-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~olderuser:Yup。在November 14.上是middle of the night。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~olderuser 常见 T-Mobile 问题的列表)
~olderuser:“ Overcharge/Strange charge”是我尝试使用to call的原因。
~olderuser对T-Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~olderuser:Not helpful at all. They were not willing to look up my account no when I did not have my phone. I am older and never had to find my number before. I had paid for two months because my husband died and I had to put it in my name. Somehow it had not been posted and they kept messaging me. I wish I had switched carriers instead of trying to stay with then. So much for loyalty. I am going to try again on Monday and see if they have real help.
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~olderuser:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~olderuser:在沟通方面,我会给他们五分之三的five。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~olderuser:为此,我要说出五分之二的five。
GetHuman:最后-对其他T-Mobile客户有何建议?
~olderuser:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~olderuser在November 14., 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。