I've been with t-mobile since ****. And I will...

GetHuman用户~Jamiers70来自November 8, 2017的T-Mobile条客户评论

~Jamiers70案的背景

GetHuman:~Jamiers70-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~Jamiers70:Yup。在Oktober 30上是middle of the night。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
~Jamiers70:我使用了我在GetHuman T-Mobile客户电话号码页面上找到的800-937-8997号码:T-Mobile客户服务电话号码
GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Jamiers70 常见 T-Mobile 问题的列表)
~Jamiers70:“ Device Support”是我尝试使用to call的原因。

~Jamiers70对T-Mobile客户服务的评价

GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Jamiers70:I've been with t-mobile since ****. And I will admit, I USED to recommend them to all my friends and family. Not sure what has happened with them over the last *-** months but I now tell people to look elsewhere. I will also be going to another provider when my contract is up.*I called to cancel one of my lines, apparently I was * days early and the rep attempted to charge me $**. I ended up having to call back in less than ** hours but did manage to get it cancelled after a long conversation of them trying to get me to keep the line, which hadn't been used in a year.*When you call, you have to asked to be transferred to a customer service rep that is in the united states if you want to have a conversation with someone who has a clue about what you are talking about and that you can understand. Even then, the customer service reps only give you the "outlined" responses they have been allowed so you never really can get anything accomplished with them.*My daughters phone had to be r
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~Jamiers70:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Jamiers70:在沟通方面,我会给他们五分之三的five。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~Jamiers70:为此,我要说出五分之二的five。
GetHuman:最后-对其他T-Mobile客户有何建议?
~Jamiers70:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Jamiers70在Oktober 30, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。

T-Mobile

2.67 of 5 stars | 566条评论

~Jamiers70的T-Mobile评论

寻求帮助的困难
5 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
5 5星

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