T-Mobile: I'm not to happy with the response from tech su...
GetHuman用户~insidetech来自novembre 20, 2017的T-Mobile条客户评论
~insidetech案的背景
GetHuman:~insidetech-您能告诉我们其他T-Mobile个客户何时提起诉讼吗?
~insidetech:Yeah。在novembre 13上是middle of the night。
GetHuman:您是否接触到T-Mobile,如果可以,怎么做?
GetHuman:这些常见的T-Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~insidetech 常见 T-Mobile 问题的列表)
~insidetech:“ Service problem”是我尝试使用to call的原因。
~insidetech对T-Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的T-Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~insidetech:I'm not to happy with the response from tech support, telling me they can't help with a new device. The has been issues related to device and service. I am aware of crown castle's drop, **** towers . And this is only cause I have had the same problems frome day one and had the same .B.S. answers over * different difficult tower tickets.**** With bringing to you ** of my neighbors with * note *. And this guy's having the same - at least tower issues.**** This tickets and pro long wait time for response has most likely pushed me over the so called buyers remorse.**** What? For this and the pain of calling to refine or * and report problems not related to me , and problems related to the device I'm passed off that I must respond to corporate and reiterate my story over and over. And being told I don't have to call customer support any more cause we.cant help you. Or we help you with a one time courtesy, and on and on and on . Basically if that's who you treat your customers I will in form
GetHuman:让我们量化一下您与T-Mobile联系的经验。在1到5的范围内,如何轻松解决T-Mobile问题?
~insidetech:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~insidetech:在沟通方面,我会给他们五分之三的five。
GetHuman:T-Mobile快速有效地解决问题的能力又如何呢?
~insidetech:为此,我要说出五分之二的three。
GetHuman:最后-对其他T-Mobile客户有何建议?
~insidetech:在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~insidetech在novembre 13, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。