I have been with T-Mobile for * years. During t...
GetHuman用户~cstanley来自November 15th, 2017的T-Mobile条客户评论
~cstanley案的背景
GetHuman：~cstanley-您能告诉我们其他T-Mobile个客户何时提起诉讼吗？
~cstanley：Yeah。在November 9th上是middle of the night。
GetHuman：您是否接触到T-Mobile，如果可以，怎么做？
GetHuman：这些常见的T-Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~cstanley 常见 T-Mobile 问题的列表）
~cstanley：“ Payment Arrangement”是我尝试使用to call的原因。
~cstanley对T-Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的T-Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~cstanley：I have been with T-Mobile for * years. During that time I have had them disconnect my phone when I called in to activate a phone for another line. I have had several coverage and billing issues. The worst is that I was lied to in order to be signed to a new contract. I called T-Mobile in January because I was having problems with my phone and I was close to renewal. I asked if there was anything they could do for me since I had been with them for so long. The girl I spoke to exclaimed that she could give me the Samsung III for$ **.** as long as I singed up for another ** month agreement with all of my lines. I advised I wanted to make sure that one of my lines did not have a contract as I planned to disconnect it and I also advised that I wanted to be sure that when my husbands phone came up for renewal I would be able to get a discounted phone for him as well. I was advised that I would be able to get him the same phone I have for $***.**. I exp that if it was not possible I did not w
GetHuman：让我们量化一下您与T-Mobile联系的经验。在1到5的范围内，如何轻松解决T-Mobile问题？
~cstanley：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~cstanley：在沟通方面，我会给他们五分之三的one。
GetHuman：T-Mobile快速有效地解决问题的能力又如何呢？
~cstanley：为此，我要说出五分之二的two。
GetHuman：最后-对其他T-Mobile客户有何建议？
~cstanley：在一天中的早些时候或深夜给他们打电话。不要忘记T-Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~cstanley在November 9th, 2017发生的T-Mobile客户服务问题中得到了一些有用的反馈和措辞。