Synchrony Bank: Called ***-***-****. Pushed many buttons. Answe...
GetHuman用户~biggins来自November 20th, 2017的Synchrony Bank条客户评论
~biggins案的背景
GetHuman：~biggins-您能告诉我们其他Synchrony Bank个客户何时提起诉讼吗？
~biggins：Yeah。在November 16th上是middle of the night。
GetHuman：您是否接触到Synchrony Bank，如果可以，怎么做？
GetHuman：这些常见的Synchrony Bank客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~biggins 常见 Synchrony Bank 问题的列表）
~biggins：“ Cancel Account”是我尝试使用to call的原因。
~biggins对Synchrony Bank客户服务的评价
GetHuman：那么，您如何总结GetHuman的Synchrony Bank客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~biggins：Called ***-***-****. Pushed many buttons. Answered many questions. Said "I don't know" and "Yes" didn't work. Finally said "I WANT TO SPEAK TO AN AGENT,'" which resulted in my holding the phone, listening to horribly distorted music, being told they're sorry for the delay. and being advised to go to the website. Finally, an agent answered and I got what I wanted: the MAILING ADDRESS to which I can send a LETTER asking GE Capital Retail Bank the SIMPLE QUESTION, "WHY CAN'T I DOWNLOAD MY ACCOUNT TRANSACTIONS TO QUICKEN?" The first two agents I talked to didn't have a clue, and they weren't even curious. They just kept telling me what I already knew, that I can go to the website to see my transactions. Duh. That's not the point. The third agent knew what I was talking about, and thought it was "security." That's really peculiar, inasmuch as ALL THE OTHER MANY FINANCIAL INSTITUTIONS I DEAL WITH ALLOW ME TO DOWNLOAD TO QUICKEN. WHAT'S DIFFERENT ABOUT GE CAPITAL? By the way, in case it may h
GetHuman：让我们量化一下您与Synchrony Bank联系的经验。在1到5的范围内，如何轻松解决Synchrony Bank问题？
~biggins：为了给您找到帮助的方便，我会给他们五分之三的three。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~biggins：在沟通方面，我会给他们五分之三的five。
GetHuman：Synchrony Bank快速有效地解决问题的能力又如何呢？
~biggins：为此，我要说出五分之二的five。
GetHuman：最后-对其他Synchrony Bank客户有何建议？
~biggins：在一天中的早些时候或深夜给他们打电话。不要忘记Synchrony Bank可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~biggins在November 16th, 2017发生的Synchrony Bank客户服务问题中得到了一些有用的反馈和措辞。