Straight Talk: Updating data with air time card
GetHuman用户GetHuman278来自December 1st, 2017的Straight Talk条客户评论
Background on GetHuman278's case
GetHuman: GetHuman278 - can you tell our other Straight Talk customers when your case took place?
GetHuman278: Yes. It was late at night, on November 29th.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman278 a list of common Straight Talk problems)
GetHuman278: "SIM Card Transfer" was why I was trying to call.
GetHuman278's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman278: Updating data with air time card
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman278: Added new card before service ended to renew my data. I called back to have the card put on now but the data hasnt renewed or gotten faster. I always have to call customer service but they're closed now please help
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
GetHuman278: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman278: I'd give them a four out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
GetHuman278: For that I would say five out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
GetHuman278: 在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from GetHuman278 taken from his Straight Talk customer service problem that occurred on November 29th, 2017.