Straight Talk: Straighttalk has the worst Customer Support tha...

GetHuman用户~Surfdog来自November 21st, 2017的Straight Talk条客户评论

~Surfdog案的背景

GetHuman:~Surfdog-您能告诉我们其他Straight Talk个客户何时提起诉讼吗?
~Surfdog:Yes I can。在November 14th上是afternoon。
GetHuman:您是否接触到Straight Talk,如果可以,怎么做?
~Surfdog:我使用了我在GetHuman Straight Talk客户电话号码页面上找到的800-876-5753号码:Straight Talk客户服务电话号码
GetHuman:这些常见的Straight Talk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Surfdog 常见 Straight Talk 问题的列表)
~Surfdog:“ Billing”是我尝试使用to call的原因。

~Surfdog对Straight Talk客户服务的评价

GetHuman:那么,您如何总结GetHuman的Straight Talk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Surfdog:Straighttalk has the worst Customer Support that I have ever experienced. As others have mentioned, you get a different answer (excuse) with every 'rep' you speak with. They are the bottom of the barrel in terms of being trained to resolve your issue. This is based on multiple calls to their Support on multiple different issues. How Straighttalk management justifies providing their customers with such poor service is concerning. I am currently researching different alternatives to using Straighttalk . I attributed the first bad experience as, "Well any organization can mess up once in a while". Now after several bad experiences, I attribute it to Consistently Very Poor Customer Support.
GetHuman:让我们量化一下您与Straight Talk联系的经验。在1到5的范围内,如何轻松解决Straight Talk问题?
~Surfdog:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Surfdog:在沟通方面,我会给他们五分之三的five。
GetHuman:Straight Talk快速有效地解决问题的能力又如何呢?
~Surfdog:为此,我要说出五分之二的four。
GetHuman:最后-对其他Straight Talk客户有何建议?
~Surfdog:在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Surfdog在November 14th, 2017发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。

Straight Talk

1.90 of 5 stars | 736条评论

~Surfdog的Straight Talk评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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