Straight Talk: I bought a new phone card to activate my phone...
GetHuman用户~Wesley来自ноябрь 20-го, 2017的Straight Talk条客户评论
~Wesley案的背景
GetHuman:~Wesley-您能告诉我们其他Straight Talk个客户何时提起诉讼吗?
~Wesley:Sure。在ноябрь 19-го上是middle of the night。
GetHuman:您是否接触到Straight Talk,如果可以,怎么做?
GetHuman:这些常见的Straight Talk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Wesley 常见 Straight Talk 问题的列表)
~Wesley:“ Lost phone”是我尝试使用to call的原因。
~Wesley对Straight Talk客户服务的评价
GetHuman:那么,您如何总结GetHuman的Straight Talk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Wesley:I bought a new phone card to activate my phone. I try using it, I keep getting errors. I call tech support to get help and they tell me my old phone number was given to someone else. They opted to help me get it active with a new phone number. So, he asks for the number on my newly bought phone card and he tries applying it to my phone. I follow the instructions and nothing seems to work. I was tired and needed to go to bed, so I thought maybe it would work when I woke up.**Six hours later: It was still not working. I call them again, hoping I had time to resolve it before I go to work last night. The tech support person asks for my phone's info and things seemed to be flowing smoothly... Or it was. Turns out the tech support before her used the phone card that I gave to him on the phone number that is no longer mine. And thus, was unable to help me and advised I to go and buy a new card and try again. Like **** I was going to go and spend another $** on a phone card! I shouldn't have
GetHuman:让我们量化一下您与Straight Talk联系的经验。在1到5的范围内,如何轻松解决Straight Talk问题?
~Wesley:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Wesley:在沟通方面,我会给他们五分之三的two。
GetHuman:Straight Talk快速有效地解决问题的能力又如何呢?
~Wesley:为此,我要说出五分之二的five。
GetHuman:最后-对其他Straight Talk客户有何建议?
~Wesley:在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Wesley在ноябрь 19-го, 2017发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。