Straight Talk: Horrible customer service. I purchased a recon...

GetHuman用户~Suek来自November 15th, 2017的Straight Talk条客户评论

~Suek案的背景

GetHuman:~Suek-您能告诉我们其他Straight Talk个客户何时提起诉讼吗?
~Suek:Yes。在November 5th上是afternoon。
GetHuman:您是否接触到Straight Talk,如果可以,怎么做?
~Suek:我使用了我在GetHuman Straight Talk客户电话号码页面上找到的800-876-5753号码:Straight Talk客户服务电话号码
GetHuman:这些常见的Straight Talk客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Suek 常见 Straight Talk 问题的列表)
~Suek:“ Change plan”是我尝试使用to call的原因。

~Suek对Straight Talk客户服务的评价

GetHuman:那么,您如何总结GetHuman的Straight Talk客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Suek:Horrible customer service. I purchased a reconditioned phone. Tried for * days and about * differenct customer service people to get phone activated. NO LUCK!! So they said they only way is to return the phone. Had to wait ** hrs to get email after working for * days, hrs and hrs to try to get phone activated. Then did not receive email to get phone returned. Called today, held for ** minutes then they CS person said they will send email again. Did not receive. They put me on hold and came back to say I would have to wait * business days to get new email to get phone that they sent me, and could not get activated - it would take * days to create and go through the new case to get new email resent to me. OH MY GOD!! I AM SO FED UP WITH THIS COMPANY!! WHAT A WASTE OF MY TIME! Would not recommend this phone service - no way!! Buyer beware...
GetHuman:让我们量化一下您与Straight Talk联系的经验。在1到5的范围内,如何轻松解决Straight Talk问题?
~Suek:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Suek:在沟通方面,我会给他们五分之三的one。
GetHuman:Straight Talk快速有效地解决问题的能力又如何呢?
~Suek:为此,我要说出五分之二的one。
GetHuman:最后-对其他Straight Talk客户有何建议?
~Suek:在一天中的早些时候或深夜给他们打电话。不要忘记Straight Talk可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Suek在November 5th, 2017发生的Straight Talk客户服务问题中得到了一些有用的反馈和措辞。

Straight Talk

1.90 of 5 stars | 736条评论

~Suek的Straight Talk评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

GetHuman收集和分发Straight Talk之类的公司的评论,操作指南,技巧,黑客和秘密联系信息,这些信息来自像您这样的客户,以帮助我们所有人更好,更快,更轻松地获得客户服务。 GetHuman不以任何方式与Straight Talk关联。

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