StarHub: totally lousy in effeciency n business enthics...

GetHuman用户~kenphoenix来自novembre 23, 2017的StarHub条客户评论

~kenphoenix案的背景

GetHuman:~kenphoenix-您能告诉我们其他StarHub个客户何时提起诉讼吗?
~kenphoenix:Yes I can。在novembre 16上是middle of the night。
GetHuman:您是否接触到StarHub,如果可以,怎么做?
~kenphoenix:我使用了我在GetHuman StarHub客户电话号码页面上找到的+65 6820 1633号码:StarHub客户服务电话号码
GetHuman:这些常见的StarHub客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~kenphoenix 常见 StarHub 问题的列表)
~kenphoenix:“ Lower my bill”是我尝试使用to call的原因。

~kenphoenix对StarHub客户服务的评价

GetHuman:那么,您如何总结GetHuman的StarHub客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~kenphoenix:totally lousy in effeciency n business enthics.applied for ruyi channel but was not activated even after more den a mth n was still billed even though we nvr watched even saw a glimsp of the channel n they only waived off after many repeated calls n empty promises of calling back...meantime decided to return two sets of our digital boxes n change another two (* sets previously) to HD interative.Pays the charges for ppl to come n fix up due to the hassles of hving to exchange personally for the *sets*remotes*cables....actual day the installer came much later than appointed timing with * HD sets and was told that he was instructed to change * instead of only two as was requested by me....then told us that he will only collect back two since he is only installing two ....the remaining two digital sets stays...says since we have already cancelled the rental we won't be able to use these n the company will not even bother to know or check whether we gt return...few weeks later starhub calle
GetHuman:让我们量化一下您与StarHub联系的经验。在1到5的范围内,如何轻松解决StarHub问题?
~kenphoenix:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~kenphoenix:在沟通方面,我会给他们五分之三的two。
GetHuman:StarHub快速有效地解决问题的能力又如何呢?
~kenphoenix:为此,我要说出五分之二的three。
GetHuman:最后-对其他StarHub客户有何建议?
~kenphoenix:在一天中的早些时候或深夜给他们打电话。不要忘记StarHub可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~kenphoenix在novembre 16, 2017发生的StarHub客户服务问题中得到了一些有用的反馈和措辞。

StarHub

1.00 of 5 stars | 19条评论

~kenphoenix的StarHub评论

寻求帮助的困难
1 5星
沟通质量
2 5星
及时和专业
3 5星
整体客户服务评分
2 5星

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