Staples: No one ever answered the phone. I finally gave...
GetHuman用户~George S. Karalekas来自November 17, 2017的Staples条客户评论
~George S. Karalekas案的背景
GetHuman:~George S. Karalekas-您能告诉我们其他Staples个客户何时提起诉讼吗?
~George S. Karalekas:Yeah。在November 8上是evening。
GetHuman:您是否接触到Staples,如果可以,怎么做?
~George S. Karalekas:我使用了我在GetHuman Staples客户电话号码页面上找到的800-333-3330号码:Staples客户服务电话号码 GetHuman:这些常见的Staples客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~George S. Karalekas 常见 Staples 问题的列表)
~George S. Karalekas:“ Returns”是我尝试使用to call的原因。
~George S. Karalekas对Staples客户服务的评价
GetHuman:那么,您如何总结GetHuman的Staples客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~George S. Karalekas:No one ever answered the phone. I finally gave up in total frustration. Worse yet, I spent an hour last night trying to place an order on line. While your system was able to find me when I checked into the Rewards program, it said you had no record of me when I wanted to place an order. I tried calling but I was two minutes late as your switchboard closed at *PM. As a result no order was placed and worse yet, I missed out an a $** off coupon which expired that night.**Something has to be done with your clint service operation. I am so snnoyed and frustrated, that I almost want to cancel my card and begin shopping at Office Max which is less than two miles from your store that I frequent.**I am a very unhappy long term Staples customer.**George S. Karalekas*****************@***.com
GetHuman:让我们量化一下您与Staples联系的经验。在1到5的范围内,如何轻松解决Staples问题?
~George S. Karalekas:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~George S. Karalekas:在沟通方面,我会给他们五分之三的four。
GetHuman:Staples快速有效地解决问题的能力又如何呢?
~George S. Karalekas:为此,我要说出五分之二的one。
GetHuman:最后-对其他Staples客户有何建议?
~George S. Karalekas:在一天中的早些时候或深夜给他们打电话。不要忘记Staples可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~George S. Karalekas在November 8, 2017发生的Staples客户服务问题中得到了一些有用的反馈和措辞。