Staples Easy Rebates: I bought an HP notebook in July and was told by...

GetHuman用户~blorzoo来自November 8th, 2017的Staples Easy Rebates条客户评论

~blorzoo案的背景

GetHuman:~blorzoo-您能告诉我们其他Staples Easy Rebates个客户何时提起诉讼吗?
~blorzoo:Yeah。在November 5th上是evening。
GetHuman:您是否接触到Staples Easy Rebates,如果可以,怎么做?
~blorzoo:我使用在GetHuman Staples Easy Rebates客户服务联系信息页面上找到的help page:联系Staples Easy Rebates客户服务
GetHuman:这些常见的Staples Easy Rebates客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~blorzoo 常见 Staples Easy Rebates 问题的列表)
~blorzoo:“ Complaint”是我尝试使用to contact的原因。

~blorzoo对Staples Easy Rebates客户服务的评价

GetHuman:那么,您如何总结GetHuman的Staples Easy Rebates客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~blorzoo:I bought an HP notebook in July and was told by an associate in the store that I will get a $** rebate in * weeks. It's been * months now and I havent received the rebate. I called the customer service of staples and spoke to a gentleman who to me was incompetent and did not help me in any way.He told me he cannot find when my details in the system when I had opened it and was looking at it. He then later confessed that he has seen it but dont knw why it has not been processed. He went back and forth with "hold on, i'll be with u" on so many ocassions. Later, he told me to call HP and talk to them about my rebate. Can you imagine???That was the most incompetent fellow I have ever met. For crying out loud, Did I buy the notebook from HP or Staples? He told me there ws nothing he could do about it, unless I call HP- after * months....This rebate center of staples is horrible. I have no doubt in my mind now that it is a way of getting people to buy their stuff and there is really no rebat
GetHuman:让我们量化一下您与Staples Easy Rebates联系的经验。在1到5的范围内,如何轻松解决Staples Easy Rebates问题?
~blorzoo:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~blorzoo:在沟通方面,我会给他们五分之三的five。
GetHuman:Staples Easy Rebates快速有效地解决问题的能力又如何呢?
~blorzoo:为此,我要说出五分之二的five。
GetHuman:最后-对其他Staples Easy Rebates客户有何建议?
~blorzoo:尽早或晚些时候与他们打交道。不要忘记Staples Easy Rebates可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~blorzoo在November 5th, 2017发生的Staples Easy Rebates客户服务问题中得到了一些有用的反馈和措辞。

Staples Easy Rebates

3.43 of 5 stars | 46条评论

~blorzoo的Staples Easy Rebates评论

寻求帮助的困难
3 5星
沟通质量
5 5星
及时和专业
5 5星
整体客户服务评分
4 5星

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