Stanley Tools: I got a pair of LIFETIME WARRANTIED pliers abou...
GetHuman用户~Edward Gasior来自November 14., 2017的Stanley Tools条客户评论
~Edward Gasior案的背景
GetHuman：~Edward Gasior-您能告诉我们其他Stanley Tools个客户何时提起诉讼吗？
~Edward Gasior：Yup。在November 9.上是morning。
GetHuman：您是否接触到Stanley Tools，如果可以，怎么做？
GetHuman：这些常见的Stanley Tools客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Edward Gasior 常见 Stanley Tools 问题的列表）
~Edward Gasior：“ Warranty claim”是我尝试使用to call的原因。
~Edward Gasior对Stanley Tools客户服务的评价
GetHuman：那么，您如何总结GetHuman的Stanley Tools客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Edward Gasior：I got a pair of LIFETIME WARRANTIED pliers about * years ago and they broke. Well I contacted them after taking them into a store only to be told they do not do tool exchange. Well after some calls and contacts made on the internet I got a response that was basically they no longer made that pair of pliers. Well I said still when I got them they had a lifetime warranty so in all fairness if they do not make them anymore they should replace them with a pair of equal or grater value. Fair is fair ! Their response was to take my own money and send them away and then if determined to be faulty they would replace them. So how is this not the same as going and buying a new pair? Also after I told the guy on the phone I was in contact with I had them for * years he said"well eight years is a long time and these things can't last forever" Well why did they come with a Lifetime Guarantee then? He also said that all new tools have a LIMITED LIFETIME GRANTEE? What does that mean? Does that mean t
GetHuman：让我们量化一下您与Stanley Tools联系的经验。在1到5的范围内，如何轻松解决Stanley Tools问题？
~Edward Gasior：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Edward Gasior：在沟通方面，我会给他们五分之三的five。
GetHuman：Stanley Tools快速有效地解决问题的能力又如何呢？
~Edward Gasior：为此，我要说出五分之二的five。
GetHuman：最后-对其他Stanley Tools客户有何建议？
~Edward Gasior：在一天中的早些时候或深夜给他们打电话。不要忘记Stanley Tools可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Edward Gasior在November 9., 2017发生的Stanley Tools客户服务问题中得到了一些有用的反馈和措辞。