SquareTrade: "I bought a refurbished phone on E-bay and was...

GetHuman用户~shirley60来自November 26th, 2017的SquareTrade条客户评论

~shirley60案的背景

GetHuman:~shirley60-您能告诉我们其他SquareTrade个客户何时提起诉讼吗?
~shirley60:Yes I can。在November 16th上是morning。
GetHuman:您是否接触到SquareTrade,如果可以,怎么做?
~shirley60:我使用了我在GetHuman SquareTrade客户电话号码页面上找到的877-927-7268号码:SquareTrade客户服务电话号码
GetHuman:这些常见的SquareTrade客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~shirley60 常见 SquareTrade 问题的列表)
~shirley60:“ Cancel service”是我尝试使用to call的原因。

~shirley60对SquareTrade客户服务的评价

GetHuman:那么,您如何总结GetHuman的SquareTrade客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~shirley60:"I bought a refurbished phone on E-bay and was quite happy with it. Also purchased the Square Trade Warranty for it at that time. I started having problems with my phone and called Square Trade. Relayed the troubles I was having. The gentleman was very helpful and after about * minutes talking with him, he had set up the return for my phone. I was surprised. What?? No hassle? He sent a shipping label and I took it to the Fed X office, at no charge to me. Surprised again. And received a quick refund after about * week. Yup, surprised again. I purchased another phone on Ebay and have set up warranty again with Square Trade. Why wouldn't you?"
GetHuman:让我们量化一下您与SquareTrade联系的经验。在1到5的范围内,如何轻松解决SquareTrade问题?
~shirley60:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~shirley60:在沟通方面,我会给他们五分之三的one。
GetHuman:SquareTrade快速有效地解决问题的能力又如何呢?
~shirley60:为此,我要说出五分之二的five。
GetHuman:最后-对其他SquareTrade客户有何建议?
~shirley60:在一天中的早些时候或深夜给他们打电话。不要忘记SquareTrade可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~shirley60在November 16th, 2017发生的SquareTrade客户服务问题中得到了一些有用的反馈和措辞。

SquareTrade

2.88 of 5 stars | 85条评论

~shirley60的SquareTrade评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
5 5星
整体客户服务评分
3 5星

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