Sprint: relieved and thankful
GetHuman用户GetHuman16643来自Disember 4, 2017的Sprint条客户评论
Background on GetHuman16643's case
GetHuman: GetHuman16643 - can you tell our other Sprint customers when your case took place?
GetHuman16643: Yup. It was morning, on November 27.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman16643 a list of common Sprint problems)
GetHuman16643: "Cancel service" was why I was trying to call.
GetHuman16643's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman16643: relieved and thankful
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman16643: Long story short...*Cort (ID I*********) saved the day. **I was extremely fed up with my local sprint store in their misguided dealings, and teetering on the brink of severing a ** year relationship with them, until I spoke to Cort today. **I can't thank him enough for his patience and willingness to go above and beyond to make several wrongs... right!
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
GetHuman16643: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman16643: I'd give them a four out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
GetHuman16643: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint customers?
GetHuman: Well there you have it. Some useful feedback and words from GetHuman16643 taken from his Sprint customer service problem that occurred on November 27, 2017.