Sprint: Poor customer*€*s service. *Deceptive marketing...
GetHuman用户~Unhappy Sprint Customer来自November 6, 2017的Sprint条客户评论
~Unhappy Sprint Customer案的背景
GetHuman:~Unhappy Sprint Customer-您能告诉我们其他Sprint个客户何时提起诉讼吗?
~Unhappy Sprint Customer:Yeah。在November 1上是middle of the night。
GetHuman:您是否接触到Sprint,如果可以,怎么做?
~Unhappy Sprint Customer:我使用了我在GetHuman Sprint客户电话号码页面上找到的888-211-4727号码:Sprint客户服务电话号码 GetHuman:这些常见的Sprint客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Unhappy Sprint Customer 常见 Sprint 问题的列表)
~Unhappy Sprint Customer:“ Service problem”是我尝试使用to call的原因。
~Unhappy Sprint Customer对Sprint客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Unhappy Sprint Customer:Poor customer*€*s service. *Deceptive marketing and business practices. *Early Termination Fees with no grace period.**I have been with Sprint for over ** years, and they offered a discount of **% if I had an AOL email address. I asked the Rep. if this would extend my contract, and he said no. So I get the email and it says * year renewal and a few lines below it says "contract extension: no". So I believed the Rep. when he stated that it would not extend my contract. They put in special notes all the time. **So, a couple days later after speaking with Sprint at least three times and seeing that they could not even match what Verizon was offering me as a new customer, I decided to leave them.**Now they are not honoring what their Rep had offered - "No contract extension". I have tried to speak with their customer support team and have been bounced around from supervisor to supervisor for days. Not one of them has the ability to do anything. **So, if they treat a customer that has been
GetHuman:让我们量化一下您与Sprint联系的经验。在1到5的范围内,如何轻松解决Sprint问题?
~Unhappy Sprint Customer:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Unhappy Sprint Customer:在沟通方面,我会给他们五分之三的five。
GetHuman:Sprint快速有效地解决问题的能力又如何呢?
~Unhappy Sprint Customer:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sprint客户有何建议?
~Unhappy Sprint Customer:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Unhappy Sprint Customer在November 1, 2017发生的Sprint客户服务问题中得到了一些有用的反馈和措辞。