Sprint: I work for a big phone company in customer serv...

GetHuman用户~Lee@afruitphone来自November 28, 2017的Sprint条客户评论

~Lee@afruitphone案的背景

GetHuman:~Lee@afruitphone-您能告诉我们其他Sprint个客户何时提起诉讼吗?
~Lee@afruitphone:Sure。在November 26上是middle of the night。
GetHuman:您是否接触到Sprint,如果可以,怎么做?
~Lee@afruitphone:我使用了我在GetHuman Sprint客户电话号码页面上找到的888-211-4727号码:Sprint客户服务电话号码
GetHuman:这些常见的Sprint客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Lee@afruitphone 常见 Sprint 问题的列表)
~Lee@afruitphone:“ Cancel Service”是我尝试使用to call的原因。

~Lee@afruitphone对Sprint客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sprint客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Lee@afruitphone:I work for a big phone company in customer service and sales support. I was trying to contact Sprint for our mutual customer with a upgrade eligibility issue, the call advisor with Sprint was not helpful, when I was prompted to contact my own service team I let her know a second time I was that team, she then suggested contacting "national sales support" which I asked to be connected to, she could not do this, so I asked for the number, she could not provide it either, when I asked for her supervior or manager to get that number she disconnected without giving a minimal good bye. VERY rude, and since I offer support I would expect I am beyond disappointed and I must say I will never consider Sprint as a carrier.
GetHuman:让我们量化一下您与Sprint联系的经验。在1到5的范围内,如何轻松解决Sprint问题?
~Lee@afruitphone:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Lee@afruitphone:在沟通方面,我会给他们五分之三的three。
GetHuman:Sprint快速有效地解决问题的能力又如何呢?
~Lee@afruitphone:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sprint客户有何建议?
~Lee@afruitphone:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Lee@afruitphone在November 26, 2017发生的Sprint客户服务问题中得到了一些有用的反馈和措辞。

Sprint

2.47 of 5 stars | 588条评论

~Lee@afruitphone的Sprint评论

寻求帮助的困难
4 5星
沟通质量
3 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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