Sprint: I had been calling customer service to solve an...

GetHuman用户~navaross来自November 22nd, 2017的Sprint条客户评论

~navaross案的背景

GetHuman:~navaross-您能告诉我们其他Sprint个客户何时提起诉讼吗?
~navaross:Sure。在November 16th上是morning。
GetHuman:您是否接触到Sprint,如果可以,怎么做?
~navaross:我使用了我在GetHuman Sprint客户电话号码页面上找到的888-211-4727号码:Sprint客户服务电话号码
GetHuman:这些常见的Sprint客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~navaross 常见 Sprint 问题的列表)
~navaross:“ Device Support”是我尝试使用to call的原因。

~navaross对Sprint客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sprint客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~navaross:I had been calling customer service to solve an issue regarding my employee discount and every time I called i got a different person and that person asked me for the same proof that I had already submitted to the previous one. After sending the same information over and over again and speaking to several different people without success. I called this number and a person with the name Brit answered and very kindly responded to all my questions, did not make me wait and assured me she would call me the next day once everything had been clarified at around **:** am. To my surprised she actually called me back and not only that but the issue had already been resolved. I couldn't be happier with the results. Brit is an example of great customer service.
GetHuman:让我们量化一下您与Sprint联系的经验。在1到5的范围内,如何轻松解决Sprint问题?
~navaross:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~navaross:在沟通方面,我会给他们五分之三的five。
GetHuman:Sprint快速有效地解决问题的能力又如何呢?
~navaross:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sprint客户有何建议?
~navaross:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~navaross在November 16th, 2017发生的Sprint客户服务问题中得到了一些有用的反馈和措辞。

Sprint

2.47 of 5 stars | 588条评论

~navaross的Sprint评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
4 5星
整体客户服务评分
4 5星

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