Sprint Corporate Care: unbelievable! Have been promised a discount by...
GetHuman用户~madAsHell来自November 27, 2017的Sprint Corporate Care条客户评论
~madAsHell案的背景
GetHuman:~madAsHell-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
~madAsHell:Yeah。在November 17上是afternoon。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~madAsHell 常见 Sprint Corporate Care 问题的列表)
~madAsHell:“ Update account information”是我尝试使用to call的原因。
~madAsHell对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~madAsHell:unbelievable! Have been promised a discount by a chat rep only to find out after I clicked purchase that they cannot apply the discount. I provided a copy of the chat back to them and they escalated my case through all management. I spoke with over * managers in different days. They all promised a call back and they all broke their promise. This is the most inept, low quality, unqualified, and incompetent customer service system I have ever seen. Stay away from sprint if you want to save your sanity!
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
~madAsHell:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~madAsHell:在沟通方面,我会给他们五分之三的three。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
~madAsHell:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
~madAsHell:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~madAsHell在November 17, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。