Sprint Corporate Care: Was told by an account mgr(Jake Flores) that a...
GetHuman用户~larry来自ноябрь 19-го, 2017的Sprint Corporate Care条客户评论
~larry案的背景
GetHuman:~larry-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
~larry:Yeah。在ноябрь 15-го上是morning。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~larry 常见 Sprint Corporate Care 问题的列表)
~larry:“ Update account information”是我尝试使用to call的原因。
~larry对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~larry:Was told by an account mgr(Jake Flores) that a **% dicount would be added to my bill for problems with the account. To find out that he he was replying to my employee discount already on the account since the day I signed up with Spint and after a number of phone calls and e-mails to finally got p*o enough to get transferred to corp. to find out that only one discount per account. NOW I FEEL LIKE I HAVE BEEN LIED TOO AND SPRINT DOES NOT CARE ABOUT CUSTOMER RETENTION.been with sprint for just over a year and been one problem to another.This contract is going to be broken and I am going back to T-Mobile to where I was ** years prior. They rate a ** Plus for customer service and never been lied to from them. May not have the most perfect coverage but they do have perfect customer service which means a lot more to me. The lowest quality of service rating they have here is * out *, should be -* out of *
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
~larry:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~larry:在沟通方面,我会给他们五分之三的five。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
~larry:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
~larry:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~larry在ноябрь 15-го, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。