Sprint Corporate Care: I was tricked into leasing a phone that I can't...
GetHuman用户GetHuman-scottp5来自December 1st, 2017的Sprint Corporate Care条客户评论
GetHuman-scottp5案的背景
GetHuman:GetHuman-scottp5-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
GetHuman-scottp5:Yes I can。在November 27th上是evening。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-scottp5 常见 Sprint Corporate Care 问题的列表)
GetHuman-scottp5:“ Refund a Charge”是我尝试使用to call的原因。
GetHuman-scottp5对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-scottp5:I was tricked into leasing a phone that I can't afford to lease at Best Buy, and neither they nor Sprint will do anything to fix it.
GetHuman:您能从11/27/17发生的事情中告诉我们其他人吗?
GetHuman-scottp5:I went to Best Buy last April just to look at phones. I told the employee that, and that I wasn't due for an upgrade yet. He said that I could get a phone, and it would only be $* more a month. He never said that it was a lease program. I'm on my daughter's account, but I am not an authorized user, but they let me sign the contract anyway. That $* more is now $** more a month, and I can't afford that, as I am on disability. I called Sprint a couple months ago, and they said for me to go to Best Buy and tell them to change it back to an upgrade and cancel the other charges. When I did that, they said they can't change contracts and they wouldn't do anything. My daughter is very busy, and can't devote days at a time to fight this. I'm doing what I can to get answers, but I'm not a user of the account, so I'm limited. meanwhile, she's been covering these extra charges for me, but that's not right. if this doesn't get fixed, you stand to lose * cell phone accounts as our contracts expire.
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
GetHuman-scottp5:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-scottp5:在沟通方面,我会给他们五分之三的four。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
GetHuman-scottp5:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
GetHuman-scottp5:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-scottp5在November 27th, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。