Sprint Corporate Care: I was told that I used **** minutes (on my unl...
GetHuman用户~Had enough!来自November 23rd, 2017的Sprint Corporate Care条客户评论
~Had enough!案的背景
GetHuman:~Had enough!-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
~Had enough!:Yup。在November 22nd上是middle of the night。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Had enough! 常见 Sprint Corporate Care 问题的列表)
~Had enough!:“ Lower my bill”是我尝试使用to call的原因。
~Had enough!对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Had enough!:I was told that I used **** minutes (on my unlimited acct,) and I should be happy with that. Dropping call contantly terrible service. Customer since ****. ESCALATION contact told me to be happy with the **** that I used. Offered me a *% ONE TIME payback. Also told me to find something I like about dropped calls because they happen to everybody. A total of * or more calls to customer service in the past week. NOT COUNTING THE CALLS THAT WERE DROPPED AFTER ** PLUS MINUTES waitng on a supervisor. After over ** years as a customer of Nextel*Sprint I have had it. I was told today that I would need to pay $*** to "buy out" my contact. This was the worst customer service contact I have ever had.
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
~Had enough!:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Had enough!:在沟通方面,我会给他们五分之三的five。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
~Had enough!:为此,我要说出五分之二的four。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
~Had enough!:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Had enough!在November 22nd, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。