Sprint Corporate Care: I upgraded to the SAMSUNG NOTE * ON ********* A...
GetHuman用户~TREVEON MCGEE来自November 20th, 2017的Sprint Corporate Care条客户评论
~TREVEON MCGEE案的背景
GetHuman:~TREVEON MCGEE-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
~TREVEON MCGEE:Yup。在November 16th上是afternoon。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~TREVEON MCGEE 常见 Sprint Corporate Care 问题的列表)
~TREVEON MCGEE:“ Refund a Charge”是我尝试使用to call的原因。
~TREVEON MCGEE对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~TREVEON MCGEE:I upgraded to the SAMSUNG NOTE * ON ********* AT THE SPRINT STORE ***** AND THE DEVICE FIRST STARTED TO FREEZE UP ON ME. ON ********* WENT TO SPRINT AND THE MEN THERE REPAIR THE PEN. THEN I START TO EXPERIENCE A CODE** AND MY KEY BOARD STARTED MESSING UP. I WENT TO THE STORE AGAIN ON ********* TOTHE PHONE LOOKED AT THAT NEVER HAPPEN SO I WENT BACK TO WORK. TODAY I SPOKE SOME MEN WHO SAID HE WAS THE MANAGER.I TOLD THE MANAGER MY PROBLEMS WITH SAMSUNG NOTE *. THE MANAGER REACTIVE MY SAMSUNG NOTE * AND TOLD ME HE WAS GOING TO ORDER ANOTHER SAMSUNG NOTE * FOR ME. THE MANAGER DIDN'T GIVE ME HIS NAME OR ORDER NUMBER. I CALLED SPRINT WHRN I GOT HOME AT *PM IN HOUSTON, TEXAS AND CUSTOMER SERVICE TOLDME NOTHING HAS BEEN ORDERED. HERE IS MY TICKET NUMBER FROM ******* *********-****** AND *********. I WANT SPRINT PLEASE SWITCH OUT THE BROKEN SAMSUNG NOTE * THEY SOLD ME ON *********. THIS THE MOST HORRIBLE SERVICE I HAVE EVER HAD IN MY LIFE. I REALLY HOPE SPRINT CAN GET THERE CUSTOMER SERVICE TOGE
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
~TREVEON MCGEE:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~TREVEON MCGEE:在沟通方面,我会给他们五分之三的one。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
~TREVEON MCGEE:为此,我要说出五分之二的five。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
~TREVEON MCGEE:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~TREVEON MCGEE在November 16th, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。