Sprint Corporate Care: I had call Sprint about my phone bill being a l...
GetHuman用户~xyzman来自November 24, 2017的Sprint Corporate Care条客户评论
~xyzman案的背景
GetHuman:~xyzman-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
~xyzman:Yeah。在November 22上是late at night。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~xyzman 常见 Sprint Corporate Care 问题的列表)
~xyzman:“ Change plan”是我尝试使用to call的原因。
~xyzman对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~xyzman:I had call Sprint about my phone bill being a lot higher than usually and the customer care rep name Lou was the person I talk too. I had ask her why my bill is a lot higher but she couldn't even really answer my question cause she said I have to give her my password to look up my account and I told her I don't even know my password. She told me without my password than she won't be able to see my account. I gave her a password that I think it might be and she said no. I ask to talk to a manager and she said I have to hold on and she'll put the manager on the line for me. When the manager name Ashley came on the line I had ask her about my phone bill and she said I have to give her my password to get to my account. I told her I don't know my password cause I never go online to Sprint. Than I gave her the same password that I gave the customer care rep and she said it was correct. I had asked her why the customer care rep said it was the wrong password. She just said maybe she type it w
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
~xyzman:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~xyzman:在沟通方面,我会给他们五分之三的four。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
~xyzman:为此,我要说出五分之二的five。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
~xyzman:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~xyzman在November 22, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。