Sprint Corporate Care: From Bad to Worse
GetHuman用户GetHuman-vlsstaf来自November 30th, 2017的Sprint Corporate Care条客户评论
GetHuman-vlsstaf案的背景
GetHuman:GetHuman-vlsstaf-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗?
GetHuman-vlsstaf:Yeah。在November 29th上是evening。
GetHuman:您是否接触到Sprint Corporate Care,如果可以,怎么做?
GetHuman:这些常见的Sprint Corporate Care客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-vlsstaf 常见 Sprint Corporate Care 问题的列表)
GetHuman-vlsstaf:“ Cancel service”是我尝试使用to call的原因。
GetHuman-vlsstaf对Sprint Corporate Care客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-vlsstaf:From Bad to Worse
GetHuman:您能从11/29/17发生的事情中告诉我们其他人吗?
GetHuman-vlsstaf:Service has gone from bad to worse. Have been dealing with a problem for the last * months regarding my checking account. Have been lied to, hung up on, told that it was my bank (which I have contacted several times and there is nothing blocked). The representatives are either difficult to understand due to a language barrier or just rude. If they do not want to deal with the issue then they hang up on you and do not contact you back even though I request that if we are disconnect please contact me back so that I do not have to go through the process again. Had to call "Telecheck" to verify that I do not have a block on my checking account only to be told that I am not in their system and they do not have a problem. Then contacted CSR again for them to * way call me in to Telecheck to verify again. (idiots) Very few representatives have been very accommodating however my issue is still there and nothing has been done. I have been told that a representative will call me back within a week and no one calls. Sprint needs to hire more qualified personnel or just give up. All this money is going to what!! Going from one representative to another does not help the issue and what makes it more frustrating is repeating the same **** information that you have given the first one (which should be easier if you read the comments instead of repeating it again). I am very sure that if a corporate employee or the CEO had the same issues things would be a lot different - this is why I will track down a phone number and contact someone there today.
GetHuman:让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内,如何轻松解决Sprint Corporate Care问题?
GetHuman-vlsstaf:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-vlsstaf:在沟通方面,我会给他们五分之三的five。
GetHuman:Sprint Corporate Care快速有效地解决问题的能力又如何呢?
GetHuman-vlsstaf:为此,我要说出五分之二的two。
GetHuman:最后-对其他Sprint Corporate Care客户有何建议?
GetHuman-vlsstaf:在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-vlsstaf在November 29th, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。