Sprint Corporate Care: Buy out plan misunderstanding
GetHuman用户GetHuman-grrlscou来自December 2nd, 2017的Sprint Corporate Care条客户评论
GetHuman-grrlscou案的背景
GetHuman：GetHuman-grrlscou-您能告诉我们其他Sprint Corporate Care个客户何时提起诉讼吗？
GetHuman-grrlscou：Sure。在November 25th上是afternoon。
GetHuman：您是否接触到Sprint Corporate Care，如果可以，怎么做？
GetHuman：这些常见的Sprint Corporate Care客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-grrlscou 常见 Sprint Corporate Care 问题的列表）
GetHuman-grrlscou：“ Update account information”是我尝试使用to call的原因。
GetHuman-grrlscou对Sprint Corporate Care客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sprint Corporate Care客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-grrlscou：Buy out plan misunderstanding
GetHuman：您能从11/25/17发生的事情中告诉我们其他人吗？
GetHuman-grrlscou：I went into Sprint back in January and talked to a guy named David at the Alderwood Mall store in Lynnwood, WA. I asked about the buy out plan available and what I needed to do in order to do so. He mentioned about having my phone number, account number. After everything is said and done he said all I had to do was bring my bill from my old carrier into a Sprint store to be sent to the Corporate office, in order to receive a gift card in amount of the bill. And that was it, and I shouldn't have to pay it myself.*I recently asked again about this same deal earlier this month and talked to a girl, I do not recall her name but she did work at the same store. I went in and asked about the buy out deal that is available again making sure because my phone was stolen Feb *th around **pm.*I still wanted to switch to Sprint but I wasn't sure if I still could without my phone physically there. I continue to talk to the girl and ask if I needed my phone to do the buy out and just to switch over in general. She said that I did not need my phone and I should be just fine. Knowing that I could still switch, I went forward with this decision on Feb **th. A guy named Justin helped me this day, still at the same store and I brought in a phone that a friend had let me borrow. We got everything set up and I made sure about the buy out plan for the *rd time. Again he told me the same.*Today as of Feb. **th my dad went into the Sprint store in Yakima, WA and paid part of my bill for me. He asked about the buy out plan and the guy there said I had to send in my phone I had from U.S. Cellular along with the bill and it must be in good condition to be accepted. Knowing this I would have not switched to Sprint without my phone. I don't believe I'm the one at fault as I seeked for information about it * times and not one Sprint worker had mentioned the FULL details to me. I would love to stay and be a loyal customer to Sprint and not have to go to a competitor.
GetHuman：让我们量化一下您与Sprint Corporate Care联系的经验。在1到5的范围内，如何轻松解决Sprint Corporate Care问题？
GetHuman-grrlscou：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-grrlscou：在沟通方面，我会给他们五分之三的one。
GetHuman：Sprint Corporate Care快速有效地解决问题的能力又如何呢？
GetHuman-grrlscou：为此，我要说出五分之二的two。
GetHuman：最后-对其他Sprint Corporate Care客户有何建议？
GetHuman-grrlscou：在一天中的早些时候或深夜给他们打电话。不要忘记Sprint Corporate Care可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-grrlscou在November 25th, 2017发生的Sprint Corporate Care客户服务问题中得到了一些有用的反馈和措辞。