spotify had been charging me double for my serv...
GetHuman用户GetHuman-48846来自November 24, 2017的Spotify条客户评论
GetHuman-48846案的背景
GetHuman:GetHuman-48846-您能告诉我们其他Spotify个客户何时提起诉讼吗?
GetHuman-48846:Sure。在November 18上是afternoon。
GetHuman:您是否接触到Spotify,如果可以,怎么做?
GetHuman-48846:我使用在GetHuman Spotify客户服务联系信息页面上找到的help page:联系Spotify客户服务 GetHuman:这些常见的Spotify客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-48846 常见 Spotify 问题的列表)
GetHuman-48846:“ Account access”是我尝试使用to contact的原因。
GetHuman-48846对Spotify客户服务的评价
GetHuman:那么,您如何总结GetHuman的Spotify客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-48846:spotify had been charging me double for my service so I filed a dispute with my credit card company and was refunded the extra money to my credit card while still paying the balance for my service. They deactivated my account and I can't access spotify at all. Wrote an email and I got a quick response asking for my username and email associated with the account. Even though they responded quickly the first time, after providing my information they needed to work on the problem they have since disappeared. A day has past, no word from them despite two requests for a follow up. I love spotify but God help you if something goes wrong. Might be better off making a new account than waiting for these d-bags to help.
GetHuman:让我们量化一下您与Spotify联系的经验。在1到5的范围内,如何轻松解决Spotify问题?
GetHuman-48846:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-48846:在沟通方面,我会给他们五分之三的one。
GetHuman:Spotify快速有效地解决问题的能力又如何呢?
GetHuman-48846:为此,我要说出五分之二的three。
GetHuman:最后-对其他Spotify客户有何建议?
GetHuman-48846:尽早或晚些时候与他们打交道。不要忘记Spotify可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-48846在November 18, 2017发生的Spotify客户服务问题中得到了一些有用的反馈和措辞。