Spirit Air: Tuesday, **-**-** a day before my family and I...
GetHuman用户~gilderjt来自नवंबर १५, २०१७的Spirit Air条客户评论
~gilderjt案的背景
GetHuman:~gilderjt-您能告诉我们其他Spirit Air个客户何时提起诉讼吗?
~gilderjt:Yeah。在नवंबर ६上是late at night。
GetHuman:您是否接触到Spirit Air,如果可以,怎么做?
GetHuman:这些常见的Spirit Air客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~gilderjt 常见 Spirit Air 问题的列表)
~gilderjt:“ Update account information”是我尝试使用to call的原因。
~gilderjt对Spirit Air客户服务的评价
GetHuman:那么,您如何总结GetHuman的Spirit Air客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~gilderjt:Tuesday, **-**-** a day before my family and I were to depart for Fort Lauderdale, FL, I decided to go on Spirit Airlines and do all of my pre-check in stuff. I used my confirmation ****** for the ***AM flight out of O'hare but no luck. I tried again and again but no luck. I contacted Spirit Airlines directly and spoke to several people who read from a script and did not help at all. I was informed that the money that I paid for the flight on Friday, **-**-** was cancelled. Not the flight but the money paid for the tickets. I was told that the confirmation * was no good and that I could purchase new tickets for *x's what I paid. I checked my account and was never refunded any money. I confirmed the email with the confirmation number. I was hung up on after a ** minute wait when asked to speak with a supervisor. I called Spirit Airlines at O'hare and was told that the flight was over sold and should have never been offered new tickets. I called the Spirit Airlines **** several more tim
GetHuman:让我们量化一下您与Spirit Air联系的经验。在1到5的范围内,如何轻松解决Spirit Air问题?
~gilderjt:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~gilderjt:在沟通方面,我会给他们五分之三的four。
GetHuman:Spirit Air快速有效地解决问题的能力又如何呢?
~gilderjt:为此,我要说出五分之二的three。
GetHuman:最后-对其他Spirit Air客户有何建议?
~gilderjt:在一天中的早些时候或深夜给他们打电话。不要忘记Spirit Air可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~gilderjt在नवंबर ६, २०१७发生的Spirit Air客户服务问题中得到了一些有用的反馈和措辞。