Spirit Air: I ended up getting sick and not being able to m...
GetHuman用户~katie80来自November 27th, 2017的Spirit Air条客户评论
~katie80案的背景
GetHuman:~katie80-您能告诉我们其他Spirit Air个客户何时提起诉讼吗?
~katie80:Yeah。在November 23rd上是afternoon。
GetHuman:您是否接触到Spirit Air,如果可以,怎么做?
GetHuman:这些常见的Spirit Air客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~katie80 常见 Spirit Air 问题的列表)
~katie80:“ Frequent flyer program”是我尝试使用to call的原因。
~katie80对Spirit Air客户服务的评价
GetHuman:那么,您如何总结GetHuman的Spirit Air客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~katie80:I ended up getting sick and not being able to make my flight in the morning, but had every intention of paying to change my flight and leaving later in the evening. since I was already checked in, there was no where on spirit site to make any changes and had me call in...I was on hold for ** minutes before I decided to hang up because I was still really sick. By the time I called back, I had missed my flight and they told me bc I was a "no show" they cancelled my return flight too. It is ridiculous there is not a way to cancel or change flights online, and the only way to contact someone is to call and wait on the phone for almost an hour. So now I am out the cost of the ticket and they kept telling me they understand what happened but there is nothing they can do about it.
GetHuman:让我们量化一下您与Spirit Air联系的经验。在1到5的范围内,如何轻松解决Spirit Air问题?
~katie80:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~katie80:在沟通方面,我会给他们五分之三的five。
GetHuman:Spirit Air快速有效地解决问题的能力又如何呢?
~katie80:为此,我要说出五分之二的two。
GetHuman:最后-对其他Spirit Air客户有何建议?
~katie80:在一天中的早些时候或深夜给他们打电话。不要忘记Spirit Air可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~katie80在November 23rd, 2017发生的Spirit Air客户服务问题中得到了一些有用的反馈和措辞。