Spectera: I manage an optometrist office and we have had...
GetHuman用户~Optician 来自November 25., 2017的Spectera条客户评论
~Optician 案的背景
GetHuman:~Optician -您能告诉我们其他Spectera个客户何时提起诉讼吗?
~Optician :Sure。在November 17.上是middle of the night。
GetHuman:您是否接触到Spectera,如果可以,怎么做?
GetHuman:这些常见的Spectera客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Optician 常见 Spectera 问题的列表)
~Optician :“ Renew coverage”是我尝试使用to call的原因。
~Optician 对Spectera客户服务的评价
GetHuman:那么,您如何总结GetHuman的Spectera客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Optician :I manage an optometrist office and we have had awful service with Spectera. I get someone in India when I finally get a person. I can't understand them. They send us broken or defective eyeglasses and take forever to get them to you. This is the only vision insurance plan we have had such awful experiences with and have been in practice since the ****s. Now I am getting the runaround when canceling their contract with us. Only send the registered and cerified mail. Just terrible.
GetHuman:让我们量化一下您与Spectera联系的经验。在1到5的范围内,如何轻松解决Spectera问题?
~Optician :为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Optician :在沟通方面,我会给他们五分之三的three。
GetHuman:Spectera快速有效地解决问题的能力又如何呢?
~Optician :为此,我要说出五分之二的four。
GetHuman:最后-对其他Spectera客户有何建议?
~Optician :在一天中的早些时候或深夜给他们打电话。不要忘记Spectera可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Optician 在November 17., 2017发生的Spectera客户服务问题中得到了一些有用的反馈和措辞。