Sony: Online site would not take my info so called...
GetHuman用户~omnivor来自novembre 19, 2017的Sony条客户评论
~omnivor案的背景
GetHuman：~omnivor-您能告诉我们其他Sony个客户何时提起诉讼吗？
~omnivor：Yup。在novembre 15上是middle of the night。
GetHuman：您是否接触到Sony，如果可以，怎么做？
~omnivor：我使用了我在GetHuman Sony客户电话号码页面上找到的866-909-7669号码：Sony客户服务电话号码 GetHuman：这些常见的Sony客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~omnivor 常见 Sony 问题的列表）
~omnivor：“ Device Support”是我尝试使用to call的原因。
~omnivor对Sony客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sony客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~omnivor：Online site would not take my info so called. Guy was surprised that I hadn't been transferred by someone else but was OK. He then transferred me to "Tech Services" which failed and I was sent to sales which, again, gave me the "All customers service busy...etc.". When I just sat there, someone came on line and but back in some kind of waiting, then I was transferred to wrong department, then - after some discussion - was transferred to the right one who got the fix underway. BTW, their records say that I bought it one month but they actually shipped it * months later. Sorry about the extended description...wrote it waiting for their people to pick up. Bottom line is that they seem willing but whoever designed their 'front end' customer contact system needs help.
GetHuman：让我们量化一下您与Sony联系的经验。在1到5的范围内，如何轻松解决Sony问题？
~omnivor：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~omnivor：在沟通方面，我会给他们五分之三的three。
GetHuman：Sony快速有效地解决问题的能力又如何呢？
~omnivor：为此，我要说出五分之二的four。
GetHuman：最后-对其他Sony客户有何建议？
~omnivor：在一天中的早些时候或深夜给他们打电话。不要忘记Sony可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~omnivor在novembre 15, 2017发生的Sony客户服务问题中得到了一些有用的反馈和措辞。