Sony: My parents recently passed away and I inherited...
GetHuman用户~Maureen77来自noviembre 24º, 2017的Sony条客户评论
~Maureen77案的背景
GetHuman：~Maureen77-您能告诉我们其他Sony个客户何时提起诉讼吗？
~Maureen77：Sure。在noviembre 15º上是middle of the night。
GetHuman：您是否接触到Sony，如果可以，怎么做？
~Maureen77：我使用了我在GetHuman Sony客户电话号码页面上找到的866-909-7669号码：Sony客户服务电话号码 GetHuman：这些常见的Sony客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~Maureen77 常见 Sony 问题的列表）
~Maureen77：“ Warranty Claim/Repairs”是我尝试使用to call的原因。
~Maureen77对Sony客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sony客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~Maureen77：My parents recently passed away and I inherited their **" Sony Bravia XMB. I have been trying to locate all of the paperwork for the TV (User's manual, receipt, etc...) so that I would have it in the event I need it in the future. All I wanted to know was the purchase date. I know my parents registered the TV when they purchased it because I found the *nd half of the perforated registration card. I called Sony Customer Service and spoke with "Carlos" to ask if he could look up the date of purchase in their computer after I provided him with the Model* and Serial*. Carlos said the only way he could provide me with that information was if my parents had previously called them or if they could give permission to speak with me which would be extremely difficult since they are both deceased which I told him at the beginning of the call and several more times throughout the call! I wasn't asking for any personal or classified information* just the date of purchase so I could have it for
GetHuman：让我们量化一下您与Sony联系的经验。在1到5的范围内，如何轻松解决Sony问题？
~Maureen77：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~Maureen77：在沟通方面，我会给他们五分之三的one。
GetHuman：Sony快速有效地解决问题的能力又如何呢？
~Maureen77：为此，我要说出五分之二的two。
GetHuman：最后-对其他Sony客户有何建议？
~Maureen77：在一天中的早些时候或深夜给他们打电话。不要忘记Sony可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~Maureen77在noviembre 15º, 2017发生的Sony客户服务问题中得到了一些有用的反馈和措辞。