Social Security: I waited over an hour and a half from *:** PM u...
GetHuman用户GetHuman-193493来自November 25th, 2017的Social Security条客户评论
GetHuman-193493案的背景
GetHuman：GetHuman-193493-您能告诉我们其他Social Security个客户何时提起诉讼吗？
GetHuman-193493：Yup。在November 22nd上是evening。
GetHuman：您是否接触到Social Security，如果可以，怎么做？
GetHuman：这些常见的Social Security客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-193493 常见 Social Security 问题的列表）
GetHuman-193493：“ Report Fraud”是我尝试使用to call的原因。
GetHuman-193493对Social Security客户服务的评价
GetHuman：那么，您如何总结GetHuman的Social Security客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-193493：I waited over an hour and a half from *:** PM until * PM and at *PM it automatically disconnected at closing time. How rude is that. I tried the next day and waited for ** minutes and no one picked up. I believe no one is there at this time of day even though you say there are representatives working until *PM. I called again after * and asked for the help desk and they put me thru to customer service where I continued to hold for another ** minutes to no avail. Poor phone system. I'm ** what do the elderly do - just hang up like I did in fustration. If your people don't want to answer the phone why advertise that you're working till * PM. How am I to make an appointment at my local office if I can't get through???? Poor customer service and I work in customer service and this would not fly.
GetHuman：让我们量化一下您与Social Security联系的经验。在1到5的范围内，如何轻松解决Social Security问题？
GetHuman-193493：为了给您找到帮助的方便，我会给他们五分之三的two。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-193493：在沟通方面，我会给他们五分之三的one。
GetHuman：Social Security快速有效地解决问题的能力又如何呢？
GetHuman-193493：为此，我要说出五分之二的one。
GetHuman：最后-对其他Social Security客户有何建议？
GetHuman-193493：在一天中的早些时候或深夜给他们打电话。不要忘记Social Security可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-193493在November 22nd, 2017发生的Social Security客户服务问题中得到了一些有用的反馈和措辞。