Social Security: I waited over an hour and a half from *:** PM u...

GetHuman用户GetHuman-193493来自novembre 25, 2017的Social Security条客户评论

GetHuman-193493案的背景

GetHuman:GetHuman-193493-您能告诉我们其他Social Security个客户何时提起诉讼吗?
GetHuman-193493:Yup。在novembre 22上是evening。
GetHuman:您是否接触到Social Security,如果可以,怎么做?
GetHuman-193493:我使用了我在GetHuman Social Security客户电话号码页面上找到的800-772-1213号码:Social Security客户服务电话号码
GetHuman:这些常见的Social Security客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 GetHuman-193493 常见 Social Security 问题的列表)
GetHuman-193493:“ Missing Payment”是我尝试使用to call的原因。

GetHuman-193493对Social Security客户服务的评价

GetHuman:那么,您如何总结GetHuman的Social Security客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
GetHuman-193493:I waited over an hour and a half from *:** PM until * PM and at *PM it automatically disconnected at closing time. How rude is that. I tried the next day and waited for ** minutes and no one picked up. I believe no one is there at this time of day even though you say there are representatives working until *PM. I called again after * and asked for the help desk and they put me thru to customer service where I continued to hold for another ** minutes to no avail. Poor phone system. I'm ** what do the elderly do - just hang up like I did in fustration. If your people don't want to answer the phone why advertise that you're working till * PM. How am I to make an appointment at my local office if I can't get through???? Poor customer service and I work in customer service and this would not fly.
GetHuman:让我们量化一下您与Social Security联系的经验。在1到5的范围内,如何轻松解决Social Security问题?
GetHuman-193493:为了给您找到帮助的方便,我会给他们五分之三的two。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
GetHuman-193493:在沟通方面,我会给他们五分之三的one。
GetHuman:Social Security快速有效地解决问题的能力又如何呢?
GetHuman-193493:为此,我要说出五分之二的one。
GetHuman:最后-对其他Social Security客户有何建议?
GetHuman-193493:在一天中的早些时候或深夜给他们打电话。不要忘记Social Security可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 GetHuman-193493在novembre 22, 2017发生的Social Security客户服务问题中得到了一些有用的反馈和措辞。

Social Security

2.34 of 5 stars | 147条评论

GetHuman-193493的Social Security评论

寻求帮助的困难
2 5星
沟通质量
1 5星
及时和专业
1 5星
整体客户服务评分
1 5星

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