Snohomish County PUD: I wanted to get copies of my PUD bills, that ha...
GetHuman用户~Steve来自نوفمبر ١٠، ٢٠١٧的Snohomish County PUD条客户评论
~Steve案的背景
GetHuman:~Steve-您能告诉我们其他Snohomish County PUD个客户何时提起诉讼吗?
~Steve:Yes。在نوفمبر ٦上是evening。
GetHuman:您是否接触到Snohomish County PUD,如果可以,怎么做?
GetHuman:这些常见的Snohomish County PUD客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Steve 常见 Snohomish County PUD 问题的列表)
~Steve:“ Change appointment”是我尝试使用to call的原因。
~Steve对Snohomish County PUD客户服务的评价
GetHuman:那么,您如何总结GetHuman的Snohomish County PUD客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Steve:I wanted to get copies of my PUD bills, that had been generated in ****, asking the Customer Service rep. Susan out of Monroe Washington, how long does it take to disconnect power once the notice goes out, she relied, "** days" I said why did PUD wait almost * years to disconnect power (which I never signed up for). She started yelling at me, when I asked her for copies up to date, and for copies of the notes, she refused to give them,,, and told me I need to leave. yelling louder. When I asked to speak to her supervisor,she said they all work out of Everett and that I need to leave. Yelling really loud,saying she is going to call the police on me. I said for what, she said " I feel threatened". I said, I didn't do anything but ask for information on my billing. I said good thing it was recorded (on the PUD cameras), so I have proof on how she is acting. then the fellow customer service, rep said I need to leave and she is calling the police, I said for what I haven't done
GetHuman:让我们量化一下您与Snohomish County PUD联系的经验。在1到5的范围内,如何轻松解决Snohomish County PUD问题?
~Steve:为了给您找到帮助的方便,我会给他们五分之三的one。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Steve:在沟通方面,我会给他们五分之三的three。
GetHuman:Snohomish County PUD快速有效地解决问题的能力又如何呢?
~Steve:为此,我要说出五分之二的one。
GetHuman:最后-对其他Snohomish County PUD客户有何建议?
~Steve:在一天中的早些时候或深夜给他们打电话。不要忘记Snohomish County PUD可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Steve在نوفمبر ٦، ٢٠١٧发生的Snohomish County PUD客户服务问题中得到了一些有用的反馈和措辞。