Snapfish: The company didn't send the correct number of e...
GetHuman用户~Kim来自November 25, 2017的Snapfish条客户评论
~Kim案的背景
GetHuman:~Kim-您能告诉我们其他Snapfish个客户何时提起诉讼吗?
~Kim:Yeah。在November 23上是evening。
GetHuman:您是否接触到Snapfish,如果可以,怎么做?
GetHuman:这些常见的Snapfish客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Kim 常见 Snapfish 问题的列表)
~Kim:“ Overcharge/Strange charge”是我尝试使用to contact的原因。
~Kim对Snapfish客户服务的评价
GetHuman:那么,您如何总结GetHuman的Snapfish客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Kim:The company didn't send the correct number of envelopes and told me that they would handle it "hopefully" within ** hours. I need these to be mailed immediately. The agent treated me as if I was being unreasonable because I wanted it handled right away and these were time sensitive cards. He was condescending and unaccommodating. I don't think I will use Snapfish again unless this is handled well.
GetHuman:让我们量化一下您与Snapfish联系的经验。在1到5的范围内,如何轻松解决Snapfish问题?
~Kim:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Kim:在沟通方面,我会给他们五分之三的three。
GetHuman:Snapfish快速有效地解决问题的能力又如何呢?
~Kim:为此,我要说出五分之二的one。
GetHuman:最后-对其他Snapfish客户有何建议?
~Kim:尽早或晚些时候与他们打交道。不要忘记Snapfish可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Kim在November 23, 2017发生的Snapfish客户服务问题中得到了一些有用的反馈和措辞。