I keep trying to sign up for Skype, but all I g...

GetHuman用户~Eureka Bruce来自November 25th, 2017的Skype条客户评论

Background on ~Eureka Bruce's case

GetHuman: ~Eureka Bruce - can you tell our other Skype customers when your case took place?
~Eureka Bruce: Yes I can. It was morning, on November 23rd.
GetHuman: Did you reach out to Skype, and if so, how?
~Eureka Bruce: I used a live chat I found on the GetHuman Skype customer service contact info page: Contact Skype Customer Service
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~Eureka Bruce a list of common Skype problems)
~Eureka Bruce: "Refund" was why I was trying to contact.

~Eureka Bruce's review of Skype customer service

GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Eureka Bruce: I keep trying to sign up for Skype, but all I get are horribly confusing directions, plus statements telling me that Skype doesn't recognize me. Of course not! I can't even get signed in! What a freakin' mess!
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~Eureka Bruce: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Eureka Bruce: I'd give them a two out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~Eureka Bruce: For that I would say three out of five.
GetHuman: And finally- any advice for other Skype customers?
~Eureka Bruce: 尽早或晚些时候与他们打交道。不要忘记Skype可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman: Well there you have it. Some useful feedback and words from ~Eureka Bruce taken from his Skype customer service problem that occurred on November 23rd, 2017.


1.33 of 5 stars | 97 reviews

~Eureka Bruce's Skype Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Skype, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Skype in any way.

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