Skype: I had a lot of trouble finding the chat line...
GetHuman用户~brmath来自November 24th, 2017的Skype条客户评论
Background on ~brmath's case
GetHuman: ~brmath - can you tell our other Skype customers when your case took place?
~brmath: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Skype, and if so, how?
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~brmath a list of common Skype problems)
~brmath: "Hacked Account" was why I was trying to contact.
~brmath's review of Skype customer service
GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brmath: I had a lot of trouble finding the chat line. The FAQ's were useless. I had to log into my account every time I tried to find the chat line, which turned out to be * times. My question could have been answered on the website if things were clearer. I find the website nearly impossible to use.
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~brmath: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brmath: I'd give them a one out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~brmath: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
GetHuman: Well there you have it. Some useful feedback and words from ~brmath taken from his Skype customer service problem that occurred on November 18th, 2017.