Sirius/XM: While trying to get a credit * months after I c...
GetHuman用户GetHuman-80418来自novembre 18º, 2017的Sirius/XM条客户评论
GetHuman-80418案的背景
GetHuman：GetHuman-80418-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗？
GetHuman-80418：Yup。在novembre 15º上是middle of the night。
GetHuman：您是否接触到Sirius/XM，如果可以，怎么做？
GetHuman：这些常见的Sirius/XM客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-80418 常见 Sirius/XM 问题的列表）
GetHuman-80418：“ Complaint”是我尝试使用to call的原因。
GetHuman-80418对Sirius/XM客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sirius/XM客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-80418：While trying to get a credit * months after I cancelled my subscription I was given the run around by customer service rep "Danny". Instead of crediting my account for * months of unauthorized charges, I was offered free service going forward for several months. When I declined and asked for Danny's last name and his supervisors name, he declined to give this information to me stating he was not allowed to. **When I asked to speak to his supervisor, he put me on hold, transferred me to another line and I was placed on hold for *** minutes with out any one picking up before I hung up.**I will never again use this companies service and I will recommend to others not to use them because of deceptive and under handed business practices.
GetHuman：让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内，如何轻松解决Sirius/XM问题？
GetHuman-80418：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-80418：在沟通方面，我会给他们五分之三的three。
GetHuman：Sirius/XM快速有效地解决问题的能力又如何呢？
GetHuman-80418：为此，我要说出五分之二的four。
GetHuman：最后-对其他Sirius/XM客户有何建议？
GetHuman-80418：在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-80418在novembre 15º, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。