Sirius/XM: We were to get a * month free trial with Sirius...
GetHuman用户~frustrated来自November 21, 2017的Sirius/XM条客户评论
~frustrated案的背景
GetHuman：~frustrated-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗？
~frustrated：Sure。在November 14上是afternoon。
GetHuman：您是否接触到Sirius/XM，如果可以，怎么做？
GetHuman：这些常见的Sirius/XM客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~frustrated 常见 Sirius/XM 问题的列表）
~frustrated：“ Overcharge/Strange charge”是我尝试使用to call的原因。
~frustrated对Sirius/XM客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sirius/XM客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~frustrated：We were to get a * month free trial with SiriusXM. However, we couldn't tune into it. I called and was told that the radio ID and acct info was wrong, and I needed to call back with my VIN*, and they would give me my *mo free trial, no problem. I called today and got a rep that had horrible listening and speaking skills. I asked for a supervisor & got one, MONICA. I explained to MONICA our situation and what we had been told. MONICA says we have to go back to the dealer. REALLY? She said she could do nothing. I asked so you won't help me ? She said I can't, not true MONICA. Then silence then she asks is there anything I can do for you ? REALLY? She agains states she can't do anything... well MONICA what you can and should do is get out of customer care because you **** at it. SiriusXM you really should do better with the training of your customer care reps. the two out of two today were terrible!! love to hear your feedback*excuses for such a lame Customer Care team. Oh, mus
GetHuman：让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内，如何轻松解决Sirius/XM问题？
~frustrated：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~frustrated：在沟通方面，我会给他们五分之三的five。
GetHuman：Sirius/XM快速有效地解决问题的能力又如何呢？
~frustrated：为此，我要说出五分之二的four。
GetHuman：最后-对其他Sirius/XM客户有何建议？
~frustrated：在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~frustrated在November 14, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。