Sirius/XM: Ugh, so I got a letter in my mail for a * month...

GetHuman用户~Rambam来自November 23, 2017的Sirius/XM条客户评论

~Rambam案的背景

GetHuman:~Rambam-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~Rambam:Yup。在November 20上是middle of the night。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
~Rambam:我使用了我在GetHuman Sirius/XM客户电话号码页面上找到的866-635-5027号码:Sirius/XM客户服务电话号码
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Rambam 常见 Sirius/XM 问题的列表)
~Rambam:“ Complaint”是我尝试使用to call的原因。

~Rambam对Sirius/XM客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Rambam:Ugh, so I got a letter in my mail for a * month trial for $**. So I called and the first girl said she needed my vin number for my fusion and I gave it to her but she transferred me to another guy because I had an account already apparently. He was an absolute jerk, he said he couldn't help me set up an account because I didn't have a radio ID number on file. I told him I had it in front of me and he hung up! So I called back and talked to a girl who was dumber than a bag of rocks! I gave her all of my info and she said my trail was good for * months and would end the *st of January...it's mid August... That's only **** months...I pointed that out and she just said "ok that'll be $**.**" I asked why it was only good for * months and she just avoided it and asked for my cc info. At that point I just wanted radio so I gave her that info too...* times. She kept getting it wrong and having me repeat it. FINALLY after about an hour of her bs I got XM but I am not renewing it. Too much of a
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~Rambam:为了给您找到帮助的方便,我会给他们五分之三的four。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Rambam:在沟通方面,我会给他们五分之三的five。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~Rambam:为此,我要说出五分之二的two。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~Rambam:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Rambam在November 20, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。

Sirius/XM

2.72 of 5 stars | 296条评论

~Rambam的Sirius/XM评论

寻求帮助的困难
4 5星
沟通质量
5 5星
及时和专业
2 5星
整体客户服务评分
4 5星

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