Sirius/XM: I sold my car then I called Sirius*XM to find o...
GetHuman用户~Done With Them来自November 16, 2017的Sirius/XM条客户评论
~Done With Them案的背景
GetHuman:~Done With Them-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~Done With Them:Yes I can。在November 12上是afternoon。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Done With Them 常见 Sirius/XM 问题的列表)
~Done With Them:“ Dispute a Charge”是我尝试使用to call的原因。
~Done With Them对Sirius/XM客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Done With Them:I sold my car then I called Sirius*XM to find out my options and to let them know that I need to remove the radio ID from sold car. Sirius*XM business office said if they remove the radio with entering a new radio they will have to close account and suggested leave it until I get a new car then swap it. I agreed to leave it. I call * days later I call Sirius*XM to activate a radio & I was told that my account was close. The person that bought my car activated the radio on their account and Sirius*XM just went & closed my account with out any notification. They have my phone *, email in their system and still no one from Sirius*XM contacted me to give me options or warn me about my account. I could have given them the new radio ID if I knew that I need to supplie a new radio ID at that time. Sirius*XM is the worst ran company out there. Sirius*XM is customer service people is very hard to understand, so good luck on that.
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~Done With Them:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Done With Them:在沟通方面,我会给他们五分之三的two。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~Done With Them:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~Done With Them:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Done With Them在November 12, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。