Sirius/XM: I recently purchased a home docking station for...

GetHuman用户~Sean K来自ноябрь 19-го, 2017的Sirius/XM条客户评论

~Sean K案的背景

GetHuman:~Sean K-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~Sean K:Yup。在ноябрь 10-го上是morning。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
~Sean K:我使用了我在GetHuman Sirius/XM客户电话号码页面上找到的866-635-5027号码:Sirius/XM客户服务电话号码
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~Sean K 常见 Sirius/XM 问题的列表)
~Sean K:“ Recover Account”是我尝试使用to call的原因。

~Sean K对Sirius/XM客户服务的评价

GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~Sean K:I recently purchased a home docking station for my Stratus five radio. Today after I went to set up the unit I discovered that the supplied power cord was not compatible with the docking station. I decided to give seriously call and inform them of this issue. I waited for around four minutes before the first agent come on the phone. This agent have a very very difficult time understanding that the issue was in the package material that I had received and not in my Stratus five radio incompatibility with the new unit I had ordered. This agents name I cannot remember but I'm sure it was fabricated anyway so that doesn't matter. After some slight confusion on the whole situation I was sent to the technical department to see if they could help me. The technical agents name was Jasmine. Jasmine was quite rude when basically insulting me, and insisting the fact that I didn't know I was talking about and that this probably all had something to do with my radio and what I ordered being the wro
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~Sean K:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~Sean K:在沟通方面,我会给他们五分之三的two。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~Sean K:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~Sean K:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~Sean K在ноябрь 10-го, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。

Sirius/XM

2.72 of 5 stars | 296条评论

~Sean K的Sirius/XM评论

寻求帮助的困难
5 5星
沟通质量
2 5星
及时和专业
1 5星
整体客户服务评分
3 5星

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