Sirius/XM: I am so tired os Sirius Radio They keep chargin...
GetHuman用户~pissedoffcust来自ноябрь 23-го, 2017的Sirius/XM条客户评论
~pissedoffcust案的背景
GetHuman:~pissedoffcust-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~pissedoffcust:Yeah。在ноябрь 22-го上是morning。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~pissedoffcust 常见 Sirius/XM 问题的列表)
~pissedoffcust:“ Cancel service”是我尝试使用to call的原因。
~pissedoffcust对Sirius/XM客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~pissedoffcust:I am so tired os Sirius Radio They keep charging my account for radios that I canceled in Nov ** **** to aug * ****, they kept telling me that I never canceled the Radio ,I was past around to * different agents each with no knowledge of what the last agent said and passed through two superviser, when the last one finally found, that I did indeed canceled the radio in nov ** **** , she said she would make a note in the system, and they would reimburse me for all the mouths that I was charge, then stated she is transferring me to the department that would take care of it, That was a lie, because she transferred me to another clueless agent that did not know what was going on, and once again I had to tell the same story to him, which went nowhere. P.S still on the phone with Sirius ** min later.all over maybe $*** in charges, I guess loyal customers don't mean anything to them. I have been with them for over ** years. Time to use pandora.
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~pissedoffcust:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~pissedoffcust:在沟通方面,我会给他们五分之三的four。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~pissedoffcust:为此,我要说出五分之二的one。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~pissedoffcust:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~pissedoffcust在ноябрь 22-го, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。