Sirius/XM: FINALLY!!! I was one call away from canceling...
GetHuman用户~finally来自novembre 15, 2017的Sirius/XM条客户评论
~finally案的背景
GetHuman:~finally-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗?
~finally:Sure。在novembre 7上是morning。
GetHuman:您是否接触到Sirius/XM,如果可以,怎么做?
GetHuman:这些常见的Sirius/XM客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~finally 常见 Sirius/XM 问题的列表)
~finally:“ Cancel My Services”是我尝试使用to call的原因。
~finally对Sirius/XM客户服务的评价
GetHuman:那么,您如何总结GetHuman的Sirius/XM客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~finally:FINALLY!!! I was one call away from canceling my account with SiriusXM. I'd been dealing with the customer service people overseas for months because they had confused my account with another account of a person with the same name as myself. They were constantly harassing her about MY account. Then, they gave her my email address, phone number and home address so that we could do their job and straighten it out. Serious privacy concerns!!! Anyway, I called this number twice and it went to a company mailbox, the third time I called was the charm. I spoke to someone who was in the US, spoke English and was as shocked at what I was going through with them as I was! She even gave me her personal contact info, if I continued to have issues with them. I will NEVER use the call center number again!!! Love SiriusXM service...HATE HATE HATE their call center customer service. Call this number ONLY!!!!
GetHuman:让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内,如何轻松解决Sirius/XM问题?
~finally:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~finally:在沟通方面,我会给他们五分之三的four。
GetHuman:Sirius/XM快速有效地解决问题的能力又如何呢?
~finally:为此,我要说出五分之二的three。
GetHuman:最后-对其他Sirius/XM客户有何建议?
~finally:在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~finally在novembre 7, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。