Sirius/XM: Customer service is terrible. Called to cancel...
GetHuman用户~bigbill来自noviembre 11º, 2017的Sirius/XM条客户评论
~bigbill案的背景
GetHuman：~bigbill-您能告诉我们其他Sirius/XM个客户何时提起诉讼吗？
~bigbill：Yup。在noviembre 6º上是middle of the night。
GetHuman：您是否接触到Sirius/XM，如果可以，怎么做？
GetHuman：这些常见的Sirius/XM客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~bigbill 常见 Sirius/XM 问题的列表）
~bigbill：“ Complaint”是我尝试使用to call的原因。
~bigbill对Sirius/XM客户服务的评价
GetHuman：那么，您如何总结GetHuman的Sirius/XM客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~bigbill：Customer service is terrible. Called to cancel one of two accounts because my daughter no longer listened to it. When all was said and done they asked if I wanted one more month on the account I was closing. They said it would cost nothing. I figured "Hey if you want to OK". **Well one month later I get my VISA bill and they are charging me for two accounts again. I call and they inform me that since I had not cancelled after the free month that they reactivated the account. After lots of screaming and hollering about not being informed about the activating after a month they gave me half my money back and deactivated both accounts. I did not find out mine had been deactivated until a few months later as I had paid through June.**When I called in July asking why my radio was not working they said that I had called in in May to deactivate it. I explained that I deactivated only the one acount, not both and if they had a customer support desk that spoke english as a first langua
GetHuman：让我们量化一下您与Sirius/XM联系的经验。在1到5的范围内，如何轻松解决Sirius/XM问题？
~bigbill：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~bigbill：在沟通方面，我会给他们五分之三的one。
GetHuman：Sirius/XM快速有效地解决问题的能力又如何呢？
~bigbill：为此，我要说出五分之二的four。
GetHuman：最后-对其他Sirius/XM客户有何建议？
~bigbill：在一天中的早些时候或深夜给他们打电话。不要忘记Sirius/XM可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~bigbill在noviembre 6º, 2017发生的Sirius/XM客户服务问题中得到了一些有用的反馈和措辞。