Simple mobile has the absolutly worst CS ever...
GetHuman用户GetHuman-387620来自November 3rd, 2017的Simple Mobile条客户评论
GetHuman-387620案的背景
GetHuman：GetHuman-387620-您能告诉我们其他Simple Mobile个客户何时提起诉讼吗？
GetHuman-387620：Yes I can。在October 31st上是middle of the night。
GetHuman：您是否接触到Simple Mobile，如果可以，怎么做？
GetHuman：这些常见的Simple Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 GetHuman-387620 常见 Simple Mobile 问题的列表）
GetHuman-387620：“ Overcharge/Strange charge”是我尝试使用to call的原因。
GetHuman-387620对Simple Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Simple Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
GetHuman-387620：Simple mobile has the absolutly worst CS ever. The disconnect between the phone customes service(CS) and the dealers are unreal, and don't call on a Sunday unless u have **min to kill. Recieving quality help with almost any issue other than adding value to your plan or in other words "giving them money" is like pulling teeth most of the reps are irritated and not eager to please they lack problem solving skills and leave you feeling worst off than you were before calling with your issue or problem. It would also be convenient for customes to be able to pay online directly without having to call CS to give a pin* or simply (hints the name) Just pay over the phone and be done with it. Automated prefered becuase the CS is just that BAD
GetHuman：让我们量化一下您与Simple Mobile联系的经验。在1到5的范围内，如何轻松解决Simple Mobile问题？
GetHuman-387620：为了给您找到帮助的方便，我会给他们五分之三的four。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
GetHuman-387620：在沟通方面，我会给他们五分之三的three。
GetHuman：Simple Mobile快速有效地解决问题的能力又如何呢？
GetHuman-387620：为此，我要说出五分之二的two。
GetHuman：最后-对其他Simple Mobile客户有何建议？
GetHuman-387620：在一天中的早些时候或深夜给他们打电话。不要忘记Simple Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 GetHuman-387620在October 31st, 2017发生的Simple Mobile客户服务问题中得到了一些有用的反馈和措辞。