Simple Mobile: I paid my bill *******. The money was taken out...
GetHuman用户~justwantmycellon来自نوفمبر ٤، ٢٠١٧的Simple Mobile条客户评论
~justwantmycellon案的背景
GetHuman:~justwantmycellon-您能告诉我们其他Simple Mobile个客户何时提起诉讼吗?
~justwantmycellon:Yeah。在أكتوبر ٢٦上是afternoon。
GetHuman:您是否接触到Simple Mobile,如果可以,怎么做?
GetHuman:这些常见的Simple Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~justwantmycellon 常见 Simple Mobile 问题的列表)
~justwantmycellon:“ Change plan”是我尝试使用to call的原因。
~justwantmycellon对Simple Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Simple Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~justwantmycellon:I paid my bill *******. The money was taken out of my account. I got an error message when I was to get my pin to reactivate (convenient) so the screen went white but the $ is out of my account! My bank statements are in black and white and are printable). I called that day and was told a supervisor would retreive my info and put it on* this did not happen. I walked to a store the following day (since I had no cell phone) and I asked to speak to a supervisor who had me on hold for an hour and a half! WOW! I hung up. What's more, no one is making records of my calls because when I called later that night from a friends cell (T-MOBILE better cell carrier my friend said) night I asked them to look into the notes section of my two previous calls. I was told that they saw no record of "any" of my calls - WOW! I was told that someone would look into it before his shift was over and that his supervisor would put the cell on. LOL WOW.COM!!! No one did anything. Here it is day * with no cell an
GetHuman:让我们量化一下您与Simple Mobile联系的经验。在1到5的范围内,如何轻松解决Simple Mobile问题?
~justwantmycellon:为了给您找到帮助的方便,我会给他们五分之三的three。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~justwantmycellon:在沟通方面,我会给他们五分之三的five。
GetHuman:Simple Mobile快速有效地解决问题的能力又如何呢?
~justwantmycellon:为此,我要说出五分之二的one。
GetHuman:最后-对其他Simple Mobile客户有何建议?
~justwantmycellon:在一天中的早些时候或深夜给他们打电话。不要忘记Simple Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~justwantmycellon在أكتوبر ٢٦، ٢٠١٧发生的Simple Mobile客户服务问题中得到了一些有用的反馈和措辞。