I ordered services with Simple Mobile because t...
GetHuman用户~jmadden来自novembre 15, 2017的Simple Mobile条客户评论
~jmadden案的背景
GetHuman:~jmadden-您能告诉我们其他Simple Mobile个客户何时提起诉讼吗?
~jmadden:Yup。在novembre 11上是evening。
GetHuman:您是否接触到Simple Mobile,如果可以,怎么做?
GetHuman:这些常见的Simple Mobile客户问题中,哪一个最能说明您想与他们交谈的原因?
(显示 ~jmadden 常见 Simple Mobile 问题的列表)
~jmadden:“ Change plan”是我尝试使用to call的原因。
~jmadden对Simple Mobile客户服务的评价
GetHuman:那么,您如何总结GetHuman的Simple Mobile客户社区的经验呢?对于使用此资源的数百万其他客户,我们将审查此处的任何ID,数字或代码以及任何不适当的词语。
~jmadden:I ordered services with Simple Mobile because they said that their SIM card would be compatible with my specific Blackberry device- it was not compatible- I worked with the tech support on it for a day then cancelled it. I had activated the card on ******** intending to have it work in my phone, then I cancelled services ******** because I worked on getting it to work for a whole day. They will not refund my money because they have a ** hour cancellation policy. I have spoken to several managers and let them know that I was mislead, and they all told me that I didn't cancel within the ** hour period. I was working with their techs for a day to resolve it, and they had told me that it was going to work, that I should give it a day, and now I realized that the whole things was a SCAM to keep my Money.
GetHuman:让我们量化一下您与Simple Mobile联系的经验。在1到5的范围内,如何轻松解决Simple Mobile问题?
~jmadden:为了给您找到帮助的方便,我会给他们五分之三的five。
GetHuman:沟通质量如何?您如何以1到5的等级对其评分?
~jmadden:在沟通方面,我会给他们五分之三的four。
GetHuman:Simple Mobile快速有效地解决问题的能力又如何呢?
~jmadden:为此,我要说出五分之二的five。
GetHuman:最后-对其他Simple Mobile客户有何建议?
~jmadden:在一天中的早些时候或深夜给他们打电话。不要忘记Simple Mobile可能需要的任何个人或帐户信息,以了解您的身份。
GetHuman:好吧,你有它。 ~jmadden在novembre 11, 2017发生的Simple Mobile客户服务问题中得到了一些有用的反馈和措辞。