I ordered services with Simple Mobile because t...
GetHuman用户~jmadden来自November 15, 2017的Simple Mobile条客户评论
~jmadden案的背景
GetHuman：~jmadden-您能告诉我们其他Simple Mobile个客户何时提起诉讼吗？
~jmadden：Yup。在November 11上是evening。
GetHuman：您是否接触到Simple Mobile，如果可以，怎么做？
GetHuman：这些常见的Simple Mobile客户问题中，哪一个最能说明您想与他们交谈的原因？
（显示 ~jmadden 常见 Simple Mobile 问题的列表）
~jmadden：“ Change plan”是我尝试使用to call的原因。
~jmadden对Simple Mobile客户服务的评价
GetHuman：那么，您如何总结GetHuman的Simple Mobile客户社区的经验呢？对于使用此资源的数百万其他客户，我们将审查此处的任何ID，数字或代码以及任何不适当的词语。
~jmadden：I ordered services with Simple Mobile because they said that their SIM card would be compatible with my specific Blackberry device- it was not compatible- I worked with the tech support on it for a day then cancelled it. I had activated the card on ******** intending to have it work in my phone, then I cancelled services ******** because I worked on getting it to work for a whole day. They will not refund my money because they have a ** hour cancellation policy. I have spoken to several managers and let them know that I was mislead, and they all told me that I didn't cancel within the ** hour period. I was working with their techs for a day to resolve it, and they had told me that it was going to work, that I should give it a day, and now I realized that the whole things was a SCAM to keep my Money.
GetHuman：让我们量化一下您与Simple Mobile联系的经验。在1到5的范围内，如何轻松解决Simple Mobile问题？
~jmadden：为了给您找到帮助的方便，我会给他们五分之三的five。
GetHuman：沟通质量如何？您如何以1到5的等级对其评分？
~jmadden：在沟通方面，我会给他们五分之三的four。
GetHuman：Simple Mobile快速有效地解决问题的能力又如何呢？
~jmadden：为此，我要说出五分之二的five。
GetHuman：最后-对其他Simple Mobile客户有何建议？
~jmadden：在一天中的早些时候或深夜给他们打电话。不要忘记Simple Mobile可能需要的任何个人或帐户信息，以了解您的身份。
GetHuman：好吧，你有它。 ~jmadden在November 11, 2017发生的Simple Mobile客户服务问题中得到了一些有用的反馈和措辞。